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eds_Yzia

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Everything posted by eds_Yzia

  1. Hi there, Counterparty released a big update today : https://counterparty.io/news/counterparty-lib-9-56-0/ Lot of updates need to be done too for all system using it. So it could take a few moment, we are working on it. During this time, please note that you could face issue with the app : - Book of Orbs - Spells of Genesis (blockchainization feature only) - Casa Tookan (coupon claim only) - December Leaderboard rewards sending Many thanks for your patience, we will keep you updated.
  2. eds_Yzia

    Counterparty maintenance and update

    All card reward for December leaderboard are now send ! Sorry for this delay. We are still working on the update, our dev team is doing its best to fix this as soon as possible. Thank you for your patience
  3. eds_Yzia

    Counterparty maintenance and update

    Hi @Shorty1315 I am waiting dev news about the update, so I can't really tell you any eta. I will do a message there as soon as it's done.
  4. eds_Yzia

    Victory bonus is not added

    Hi there, Many thanks for all your helpful reports. This issue is under investigation by our dev team. I will get back to you as soon as I have more informations. Thank you again for all your help
  5. New campaign should be released soon, but i do not have the exact day at the moment, sorry for not being able to tell you more. Leaderboard january rewards are online here : https://blog.spellsofgenesis.com/monthly-leaderboard/ And the cards rewarded for December leaderboard and publication of the winners list will be done on next week @Burning
  6. eds_Yzia

    pvp card prize: Viscula Ladybug????

    Hi @maupinga Thank you for your report. This card sometimes appears when something goes wrong. At the moment we are investigating this, because we identify an issue with the raid ranking. Thank you again for your report, and thank you @Burning for your reply Happy new year and really sorry for this inconcenience.
  7. Hi @Burning Many thanks for your report. It seems that all players are impacted, we are currently investigating this issue. I will get back to you as soon as I have more infos about this. Thank you again and happy new year !
  8. eds_Yzia

    Another upgrade

    Hi @Trysty It's working fine now, please try again and let me know if you still face the error. Thanks a lot
  9. eds_Yzia

    Another upgrade

    Hi @Trysty Many thanks, for your report, ou dev team is on it ! Happy new year
  10. eds_Yzia

    Bluetooth sound stays on, on restart

    Hi @cdex Many thanks for your report, I just report it to the dev team, they will have a look. Thank you again for all your help and happy new year !
  11. eds_Yzia

    Raid loss points subtracted twice

    Hi @trebormag Thank you for your report. This issue is already known, the team is working onit. Thank you again, have a nice day and game
  12. eds_Yzia

    BCY Burn Report November

    Hi @trebormag Thanks a lot for your report. You're right, we will report this amount to December. Thank you again
  13. eds_Yzia

    shield spell bug

    Hi @Burning Glad to hear that. Thanks for keeping me updated ^^ Have a nice day and game
  14. eds_Yzia

    shield spell bug

    Hi @trebormag This has been changed into the last version. Do you see the difference please?
  15. Hi @cdex Many thanks for your report. the team is already informed about this issue with these 2 cards, they are working on it. Please do not hesitate to let me know if you face any further problem. Thank you again for your helpful report !
  16. eds_Yzia

    Can we turn off mod approval

    Hi, Sorry for this inconvenience, yes this is related to the spam security. I will check this, to see if we could allow image without approval Keep you update asap Thanks !
  17. eds_Yzia

    V1.2.12.0

    Hi @trebormag Many thanks for all this helpful report. I forward it to our Dev team and I will get back to you if they need more information. Thanks again ! Have a nice weekend
  18. eds_Yzia

    BoO 2 cards not recognized

    Hi there, This issue is known on our side, the team is already working on it, but it will take few time before fixing it. These two cards exist on the blockchain and in game, they are just not visible into Book of Orbs, which is the issue. Thanks for your understanding, I will get back to your as soon as I have more information on my side. Have a nice game and weekend
  19. eds_Yzia

    Raid loss points subtracted twice

    Hi @trebormag I forward your message to the team to confirm if it's a bug or intended. I will get back to you as soon as I have more information on my side. Thanks a lot for your helpful report
  20. Hi @wachtwoord , Did you check the spambox please? Telegram link : https://t.me/OfficialBitcrystals Discord link : https://discord.gg/rYxqmrM Please let me know if you need further help with the ETHERMAGE card. thanks
  21. eds_Yzia

    Water cards not protected by Shields?

    Hi @NimbleBodhi Thanks, I will try to keep an eye on that when I will play !
  22. Hi @trebormag Here is a message we posted on telegram and discord. How to claim your ETHERMAGE card? Open Casa Tookan and go to the news tab. Then open the news related to the Ethermage card, and it will open a menu to claim it. If it does not appear into your news tab, please check the read menu. If you face any issue regarding the claim, please open through Casa Tookan your internet browser and copy / paste this link: https://claim.bitcrystals.com/?campaign=ethermage Then it should work correctly - Anyway if you need any further help, please send us a message on telegram or discord. Thanks a lot, have a nice day !
  23. eds_Yzia

    Problème de blockchainisation

    Bonjour @krueg1967 J'ai reporté à l'équipe dev le souci pour la carte Alrik qui n'apparaît pas dans Book of Orbs, ils vont regarder ça. Concernant ETHERMAGE, est-ce que tu as bien ouvert la news et entré ensuite ton adresse email s'il te plaît? En suivant ces étapes, tu dois recevoir un e-mail (il faut vérifier les spams au cas où), qui te donne un code-coupon à entrer ensuite dans Casa Tookan. Du coup est-ce que tu as réalisé déjà toutes ces étapes s'il te plaît? Merci, j'attends ton retour, et concernant la carte Alrik, je reviens vers toi dès que j'ai plus d'informalions de mon côté. Bonne journée et merci encore pour ton suivi
  24. eds_Yzia

    Problème de blockchainisation

    Bonjour @krueg1967 Si ton message n'apparaissait pas, c'est juste qu'il était en attente de validation. Le souci a bien été pris en compte par notre équipe dev qui travaillait dessus depuis plusieurs jours. Normalement tout devrait être revenu en ordre, est-ce tu pourrais me le confirmer s'il te plaît? Merci d'avance, et désolée encore pour ce désagrément ! PS : je me suis permise de regrouper tes messages
  25. eds_Yzia

    December Leaderboard?

    The ETHERMAGE card should be send later this week, and the new campaign will be announced soon @Burning
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