Jump to content
Sign in to follow this  
Bigfishhead

RAID gain new rank not trigger given card anymore?

Recommended Posts

Hi Team,

I tried very hard and approaching close to rank 12 (Si) in the game. (It is pretty hard due to if you lose one game you likely need to win 4 games or more in a roll to get back to where you were.... base on the current ranking system.)

Today I am pretty lucky finally passed it!!! See attached...

But I did not get any card draw rewards? 

Normally every PVP rank you leveled up to first time it should trigger the card draw as an reward?

I believe the last level I had on rank 11 (Br) given me a epic card and some other random card.
 
So I was looking forward for the next level reward...
 
But some how this rank 12 (Si) did not trigger any card draws for some reason?
 
Is the rank 12 the final level? That is why it did not give card draw reward? Or there more levels.... What happens if you reach the final level?
 
Thanks for the help.
 
Cheers

 

Screenshot_20181018-125826.png

Screenshot_20181018-125856.png

Share this post


Link to post
Share on other sites

Hi!

Thanks for the report.

You should have indeed received card rewards when you get to a new rank for the first time. For this rank it should have been 5 random cards.

We're going to investigate, could you please share the following info:
- OS (web,android,IOS)
- Device type
- OS version

Share this post


Link to post
Share on other sites
11 hours ago, Jasper Damman said:

Hi!

Thanks for the report.

You should have indeed received card rewards when you get to a new rank for the first time. For this rank it should have been 5 random cards.

We're going to investigate, could you please share the following info:
- OS (web,android,IOS)
- Device type
- OS version

Yep, not a problem. Thanks for the quick reply.

Please see info below.

- Android

- Samsung Galaxy S8

- Android 7.0

Game version the latest...

Cheers

  • Thanks 1

Share this post


Link to post
Share on other sites
2 minutes ago, eds_Yzia said:

Hi @Bigfishhead 

I just send you a private message :) 

Thanks again for all you help ! 

Thank You! 

Btw, I've tested on my other account which with much lower rank and new. I reach rank 8 first time today and it does not trigger random card reward. So I think it is a bug :)

Share this post


Link to post
Share on other sites
14 hours ago, Jasper Damman said:

@Bigfishhead Did you get card rewards when progressing to the other ranks?

I can confirm that Bronze or any other rank before SI works fine. But Silver seems to have issue at the time. I haven't able to progress to Gold or Genesis yet...(So Hard!!) So not able to test it out....Cheers

  • Thanks 2

Share this post


Link to post
Share on other sites

I just got my other account able to proceed to Silver rank today first time. And sadly no reward is triggered.

I can confirm for SI rank the reward system is buggy... Cheers

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×