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I can not get a reward for October

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  • Game version number 1.2.7 and 1.2.5 (web browser)
  • Channel Android Play Store Channel 4 (with in-app purchases) and WebGL (web browser)
  • Device/browser and Operating System Moto G4 Plus / Android OS v7.0
  • I have 90th place in the October leaderboard. When I enter the game, I have a message with congratulations. After that I get 2 messages. First about rewarding. The second is about an unknown error. These two messages are very fast and I can not take a screenshot. In September I successfully received the reward.  All this happens in version 1.2.7 on the mobile device (not in the web browser).

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