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eKyNoX

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eKyNoX last won the day on October 4

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About eKyNoX

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    EDS Dev

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  1. Fantastic, glad issue resolved here
  2. Hello, I'm investigating here. Do not try anymore to login to the email address as it looks like it is related to another (empty or very fresh) account. Your real account is using the username, but like you said, you can't login. Please try to reset your password (using this form -> https://spellsofgenesis.com/index.php?action=forgot_password ) and using the username (not email). Once done, try to re-login, it should work from game and website. If you experienced further difficulties, just reply in here and we will go through the next steps. Regards.
  3. eKyNoX

    Newbie question

    Hello Trysty, I'm managing your case here but I see lot of misunderstanding. After reading all your messages here, what I understand is you started to play SoG using our web version and created an account named Trysty on it. Here is the walkthrough you did I think: ## On Web version - Start playing (when you start playing for the first time, you're assigned to a 'lazy' temp account) - You registered your current lazy account -> to the username Trysty. Your lazy account progression have been saved to Trysty account at this moment - Then you saw you can't register your wallet on web version, you switched with an emulator to android to associate a wallet to your account ## On Android - You tried to register your account Trysty a second time (according your above screenshot) which is wrong, because you can't register the same account twice using same username / email, this is the reason of the message you get "username is already taken". What you should do here is login to your previously account made on web version, not register a second time - You was not yet logged-in, so when you started the game for the first time on android, another lazy account have been automatically attributed to you. This is common and normal behavior when you start the game for the first time on a new device to have a lazy user attributed - When finally you decided to log in to Trysty, you got the message you will lose your existing progression. But here we talk about progression of your current lazy account, not your Trysty account Conclusion: You can login without any problem to Trysty, you won't lose any progression on Trysty, but on active current lazy account. Does this explanation is right?
  4. Hello, I just checked again and video ads working for me. Maybe @cdex this was an unavailable video that have been pushed at this very moment you were requesting it, or may be something with your device especially. Please tell us if this is occuring each time, post your concerned device and like @eds_Yzia said, android / SoG version. Thanks
  5. eKyNoX

    Minion slayer count doesnt go up

    It should be resolved, can you confirm please?
  6. Hello, it should be resolved, thanks for heads up!
  7. eKyNoX

    1.2.18 - crystallize = 0

    Hello, have you tested multiple times? Your internet was ok at this moment? I don't have the problem on some accounts personally. Awaiting your return. Thanks.
  8. Hello just repared monthly leaderboards. It's now recording correctly your rewards. Sorry for the inconvenience.
  9. Hello, It's maybe because I just repared Monthly leaderboard, global need some more time to be repared. Give us reply if anything still broken. Thanks
  10. eKyNoX

    R.I.P. SOG (Unusable Blockchain Cards)

    Hello TeknoRapture. So sad that problem we are aware of and currently managing make you leaving SOG. About explanation and after many reports we received, we use indiesquare API to query players wallets. Unfortunately, indiesquare service is a lot down these past days/weeks. We're not sure if it comes from updates on the Counterparty blockchain as it's moving a lot currently or if it can be also server problems on their side. Now, plans to resolve this matter are at follow and updates will arrive very quickly as we're taking that problem very seriously: 1. Bring our own Wallet API service 2. Continue to use IndieSquare API on a second hand if the first service falling down 3. Store player Counterparty assets on our database, if two above services no more responding. When the API's respond, database entries are refreshed 4. TBD (to be discussed) in the future, and in a more long-term manner, using what is called "Service Workers" to give us ability to put assets available offline (not only cards can be done using that technique), on a disconnection or a poor internet link for example. It could bring possibility to play offline for a while as well. Please be sure we're working hard at resolving this and bring stable resolution ASAP. @Cheers
  11. eKyNoX

    Leaderboard wrong page

    Could you do another check @Overtime ? It should be good now.
  12. eKyNoX

    Leaderboard wrong page

    Thanks for review, I'll dig a little more in this problem ASAP
  13. eKyNoX

    Leaderboard wrong page

    Hello, It is now resolved :=)
  14. Hello, I was about to ask the same question. We use an external wallet checking service to *load* blockchain cards. If that service is down at this moment (which could occur rarely like @eds_Yzia said), this could explain unavailibility of these cards both in deck / card list of a player.
  15. eKyNoX

    Google Play Store - Game Details

    Helo thanks for noticing this. We normally updated everything regarding publisher changes but obviously it's still on previous app details content. I'm making a follow-up to my colleague that managing that. @cheers
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