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Bigfishhead

Error when switching cards on the deck

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Hi Team,

First of all, this error does not prevent games playing. Just a little annoying really. Nothing major.

It looks like a alert and only triggers very first time when you trying to do this in the game after you logged in and try to swap cards positions. But once you click on on and this error sort of go away and you can keep playing as normal.

I found this only on game version 1.2.18 but not 1.2.17.

To replicate this please try below.

1. Log into game and click on Team tab.

2. swap cards that are currently in the 4 main battle slots on your deck. 

3. You can either swap those 4 cards position between them or bring new cards into the deck by select one of the 4 cards and then select one other cards in your card box.

Then you should have below error.

image.png.50de5d9be1b8e9cd993905d7f3af7abc.png

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Hi @Bigfishhead 

Many thanks for your helpful report.

I reported this to the dev team. Could you please just tell me what device and version you are using?

(For example Android 8, or the web version of SoG, etc)

Many thanks again for your helpful reports.

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Just for your reference.. This still the issue....

But I've noticed it only happens to the accounts that has wallet linked with. 

If account is reasonably new and has no BoO wallet linked with it then wont trigger the error.

Cheers

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Happens to me too

Android 6.0

SoG v1.2.19

Screenshot_2018-11-21-19-54-36.thumb.png.7c4ab5ae7289c439fc80ec99202c541a.pngScreenshot_2018-11-21-19-54-43.thumb.png.bda1e53e1fb303c4b60ee4b1a3c861bf.png

 

And also a similar error showed up today by opening the game:

Screenshot_2018-11-22-06-49-01.thumb.png.deca81bd24dbb6091177607826a5c822.pngScreenshot_2018-11-22-06-49-07.thumb.png.291d8baee30eab5ea36fc2f655760ab2.png

 

Edited by trebormag
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Hi @trebormag 

Thanks a lot for your report.

We are facing trouble to reproduce the issue, could you please let us know the exact walktrought to be able to reproduce it?

Thank you again, I look forward to hearing from you :) 

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On 11/27/2018 at 12:13 PM, eds_Yzia said:

Hi @trebormag 

Thanks a lot for your report.

We are facing trouble to reproduce the issue, could you please let us know the exact walktrought to be able to reproduce it?

Thank you again, I look forward to hearing from you :) 

Hi @eds_Yzia !

I also can't reproduce it 😞

It only happens sometimes on my phone with Android 6.0 and SoG v1.2.19 from play store. Sometimes directly after starting the game. Sometimes if switching to Team Page. Sometimes if i change a card in my deck.

This month i am at a place with only poor mobile 3G internet connection and my phone is quite old 😞 . Maybe this triggers some timeouts/problems with server connection?

I'll update you if it still happens if i get my new phone and good 4G connection next week.

 

This error messages never happened at the web version.

Cheers

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Hi @trebormag  

It could be related to a connectivity issue yes. But anyway, please do not hesitate to keep me update when you will do more tests. 

Many thanks again for all your helpful reports !

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7 hours ago, eds_Yzia said:

Hi @trebormag  

It could be related to a connectivity issue yes. But anyway, please do not hesitate to keep me update when you will do more tests. 

Many thanks again for all your helpful reports !

I can confirm I still experience this and can reproduce every-time when I play...On 3G or Wifi...

But since it is not stopping me playing or anything critical.. So not a big deal.😉 

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